Let's chat about it
Use Lucky Orange Chat and its collaboration tools to deliver world-class customer support.
Let's chat about it
Use Lucky Orange Chat and its collaboration tools to deliver world-class customer support.
Chat features that help you provide world-class support
Saved replies
Answer common questions with a saved response located in an easy dropdown list
Auto away
CSV transcripts
Branded chat
Inside the tool: Lucky Orange Chat
Saved replies
Answer common questions with a saved response located in an easy dropdown list
Auto away
CSV transcripts
Branded chat
Available to chat
Give people an option to start a chat when they need help
Autoinvite
Create rules to automatically invite people to chat
Ask to chat
Manually invite someone to chat who needs assistance
Live view + live chat
Use Live View while chatting to see what customers see to give the best possible real-time support. Here's how it works:
Engage with a visitor proactively or with an autoinvite using Lucky Orange Chat.
Open Live View to see the page they're on and what might be causing the issue.
Provide immediate solutions to every visitor.
See the whole picture
Take your analysis to the next level by using our other tools.
Announcements
Get the word out on your latest promotion or product update
Surveys
Ask people about their experience with your website or services
Visitor Profiles
See what people do on your website before and after a chat conversation
See the whole picture
Announcements
Get the word out on your latest promotion or product update
Surveys
Ask people about their experience with your website or services
Visitor Profiles
See what people do on your website before and after a chat conversation
Live view + live chat
Use Live View while chatting to see what customers see to give the best possible real-time support. Here's how it works:
Engage with a visitor proactively or with an autoinvite using Lucky Orange Chat.
Open Live View to see the page they're on and what might be causing the issue.
Provide immediate solutions to every visitor.